Refund Policy

Because many of our items are custom-made, all sales are final. We do not offer refunds or exchanges on personalized or made-to-order items.

Please double-check all customization details (names, colors, and design requests) before completing your order to ensure everything is correct.

If your item arrives damaged or there is an issue with your order, please contact us within 48 hours of delivery with photos of the item and packaging. We will gladly review the issue and work with you to find a solution.

Non-custom items may be eligible for a return request within 7 days of delivery if the item is unused and in its original condition. Return shipping costs are the responsibility of the customer.

Processing time for custom orders is 7-14 business days before shipping.

If you have any questions about your order, please contact us and we’ll be happy to help.